Privacy_Policy

tibiaitem.com and its affiliated companies (collectively, the “Company”) respect your

privacy rights and recognize the importance of protecting the Personal Information (as

defined below) provided by you to us. This Privacy Policy describes how the Company

collects, stores, and uses the Personal Information you provide to us through the Company's

web sites and through telephone or e-mail communications you may have with us. This Privacy

Policy also describes the choices available to you regarding the Company's use of the

Personal Information you provide to us, and the actions you can take to access this

information and request that the Company correct or delete it.

Consent
By using the Company's web sites, you acknowledge that you have read this Privacy Policy

and you consent to the practices described herein with respect to the Company's collection

and use the Personal Information provided by you to us. This is the Company's entire and

exclusive Privacy Policy and it supersedes any earlier version. We reserve the right to

change this Privacy Policy in accordance with the terms herein at any time, which is why we

encourage you to visit this page often, review this Privacy Policy frequently, and remain

informed about any changes to it. If, after review, you still have questions about any

portion of this Privacy Policy, please contact the Company using the contact information

provided at Contact Us page.

Information Collection and Use
Personal Information
“Personal Information” means information that can identify you as a specific individual,

such as your name, address, phone number, e-mail address, or other contact information,

whether at work or at home. On all Company web sites that collect Personal Information, we

specifically describe what information is required in order to provide you with the

product, service, or feature you have requested. We collect Personal Information when you

submit an order with us, when you visit our web sites or the web sites of certain of the

Company's partners, and when you enter promotions and sweepstakes.

Registration
when you register with us on this site, you first complete the on-line registration form,

which requires you to create a username and password. During registration, you are also

required to provide Personal Information, which may include name, billing address, shipping

address, telephone number, e-mail address, credit card number, and credit card expiration

date. We use this information so that we may contact you about the services and products on

the site(s) in which you have expressed interest or requested and to facilitate the

completion of an order.

Promotions, Contests and Sweepstakes
From time-to-time, the Company may provide you the opportunity to participate in

promotions, contests or sweepstakes on its web site(s). Such promotions, contests and

sweepstakes will also be governed by the rules and regulations posted with such promotions,

contests and sweepstakes. If you participate, you will be required to register with the

Company, which will require you to provide certain Personal Information. Participation in

these promotions, contests and sweepstakes is completely voluntary and you therefore have a

choice whether or not to register and provide your Personal Information. The requested

information typically includes contact information, such as name, shipping address, e-mail

address, and telephone number. We will use this information to notify winners and award

prizes. Additionally, during your registration process you may opt-in to receiving

additional related communications from us. If you decide to opt-in, we will use the

information provided to send you communications described throughout this Privacy Policy.

Newsletters
If you wish to subscribe to the Company's newsletter(s), we will use your name and e-mail

address to send the newsletters to you.
Other Information Collected
Some information may be collected automatically every time you visit the Company's web

sites, such as cookies and computer information. In addition, information may be collected

from other independent, third-party sources. We also collect information about which pages

you visit within this site. This site visitation data is identified only by a unique URL.

Cookies
The Company uses both session ID cookies and persistent cookies as part of its interaction

with your browser. A cookie is an alphanumeric identifier (a file) that the Company's web

sites transfer to your computer's hard drive through a web browser to enable its systems to

recognize your browser for record-keeping purposes. A session ID cookie expires when you

close your browser, while a persistent cookie remains on your hard drive for an extended

period of time.
We use session ID cookies to make it easier for you to navigate the our web sites. We use

persistent cookies to identify and track which sections of its web site you most often

visit. We also use persistent cookies in areas of its web site where you must register, and

where you are able to customize the information you see, so that you don't have to enter

your preferences more than once.
By configuring the options in your browser, you may control how cookies are processed by

your system. However, if you decline the use of cookies you may not be able to use certain

features on this site and you may be required to reenter the information required to

complete an order during new or interrupted browser sessions.
Some of the Company's business partners (e.g., advertisers) use cookies on the site. We

have no access to or control over these cookies (see "Third Party Advertising" and "Third

Party Cookies" below). Accordingly, this Privacy Policy covers the use of cookies by the

Company only and does not cover the use of cookies by any advertisers.
Log Files
As is true of most web sites, the Company gathers certain information automatically and

stores it in log files. This information includes internet protocol (IP) addresses, browser

type, internet services provider (ISP), referring/exit pages, operating system, date/time

stamp, and click stream data. The Company uses this information to analyze trends, to

screen for fraud, to administer the Company's sites, to track users' movements around the

web sites and to gather demographic information about the Company's user base as a whole.

Use of Information
Verification, Billing, and Order Status
The Company collects Personal Information to verify the accuracy of your name, billing

address and shipping address provided, to screen for fraud, to bill you for products and

services purchased and to pay you for products and services sold. The Company uses your e-

mail address (es) to contact you regarding the status of your order when necessary and to

send you a Receipt Purchase/Sale Confirmation and Order Shipping Notification.

Special Offers and Updates
The Company may, but is not obligated, to send you strictly service-related announcements

or rare occasions when it is necessary to do so. For example, if our service is temporarily

suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of

these communications since they are not promotional in nature. If you do not wish to

receive them, you may have the option to deactivate your account.

Service-related Announcements
The Company may, but is not obligated, to send you strictly service-related announcements

or rare occasions when it is necessary to do so. For example, if our service is temporarily

suspended for maintenance, we might send you an e-mail.
Generally, you may not opt-out of these communications since they are not promotional in

nature. If you do not wish to receive them, you may have the option to deactivate your

account.

Research
We also collect information for research purposes and to provide anonymous reporting for

internal and external clients. The Company uses the information collected for its own

internal marketing and demographic studies to improve customer service and product

offerings.
Customer Service
We will communicate with you in response to your inquiries, to provide the products and

services you request, and to manage your account. We will communicate with you by e-mail,

live chat or telephone, in accordance with your wishes.

Preferences
The Company stores information that it collects through cookies, log files, and third party

sources to create a profile of your preferences, in order to improve the content of the

Company's web site for you.

Information Sharing and Disclosure
The Company does not sell or rent any of the information collected to third parties for any

purposes, but it shares information with third parties as described below.

Service Providers
The Company discloses the information collected to external service providers necessary to

facilitate the following outsourced operations: address verification, credit card

processing, fraud screening and order shipping.

Compliance with Legal Authorities
As required by law, and to enforce customers' or the Company's legal rights, and to comply

with local, state, federal and international law, the Company may disclose information to

law enforcement agencies.

Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, you may "opt-

out" of receiving them by following the instructions included in each communication or by

e-mailing the Company at .

Links to Other Web Sites
There are several places throughout the Company's web sites that may link you to other web

sites that do not operate under this Privacy Policy. When you click through to these web

sites, this Privacy Policy no longer applies. The Company recommends that you examine the

privacy statements for all third party web sites to understand their procedures for

collecting, using, and disclosing your Personal Information.

Storage and Security of Personal Information Storage
The Company stores the information it collects on computers located in a controlled, secure

facility protected from physical or electronic unauthorized access, use, or disclosure.

Storage and Security of Personal Information Storage
The Company protects the privacy and integrity of the information it collects by employing

appropriate administrative protocols, technical safeguards, and physical security controls

designed to limit access, detect and prevent the unauthorized access, improper disclosure,

alteration, or destruction of the information under its control.
Although the Company follows the procedures set forth above to protect the Personal

Information submitted to the Company, no method of transmission over the Internet, or

method of electronic storage, is 100% secure. Thus, while the Company strives to use

commercially acceptable means to protect your Personal Information, the Company cannot

guarantee its absolute security.
If you have any questions about the Company's security on the its web sites, please feel

free to send us an e-mail at

Internet Fraud
The Company has a ZERO TOLERANCE policy for Internet fraud or any attempt to access or

acquire customer or other information on its web sites via illegal or surreptitious means.

The Company works with local, national, and international fraud investigation agencies and

employs a variety of electronic and other means to discourage, detect, and intercept

fraudulent activities. The Company aggressively prosecutes, to the fullest extent of the

law, those perpetrators apprehended conducting fraudulent activities on its web site.
Agencies with which the Company cooperates are: state and local police authorities, the

United States Federal Bureau of Investigation, US and International Customs Agencies, and

Interpol.

International Transfer
Personal Information collected by the Company may be stored and processed in the United

States or any other country in which the Company or its affiliates, subsidiaries or agents

maintain facilities, and by using the Company's web sites, you consent to any such transfer

of Personal Information outside of your country.

If you have questions, suggestions or concerns regarding our products or services please

contact us at:
gamekingj@hotmail.com
tibiaitem.com owns all right, title and interest in the Logos, including but not limited

to, copyright, trademark, service mark, moral rights, rights under any statutory protection

of fine arts, and otherwise, as applicable. All the transactions are processed by

tibiaitem.com's fully owned subsidiary OTZG LLC LIMITED located in Suite 250,162-168 Regent

Street, London W1B 5TD.